General
Where can I purchase replacement Laser Headphones in NZ for OptiRTP
New Zealand users can purchase replacement Laser AO-BT180 Wireless In-Ear Headphones online at PB Tech. These come in black or white. Note: the display price on PB Tech's website has been more than doubled (NZD45.94) in order to put non-OptiRTP users ...
I do not live in NZ but wish to subscribe - how will I know when you will be available in my country?
You can request to be notified when OptiRTP is available in your country by filling in the non-NZ waitlist form below. Sign up here to be notified when OptiRTP is available in your country / area.
How do I charge my Polar sensor?
Place the sensor into the USB adapter with the lens facing up so that the contacts on the sensor and the USB adapter meet. Plug the USB adapter into a USB charging port.
Where can I buy a replacement charging adapter for my Polar sensor?
You can buy replacement charging adapters for the Polar sensor (used for Opti Light) from PB Tech. Please CLICK HERE to be redirected to the listing on PB Tech's site.
Where can I buy a replacement strap for my Polar sensor?
You can buy replacement Polar straps from PB Tech. Please CLICK HERE to be redirected to the listing on PB Tech's site.
How do I postpone my subscription?
You may place your subscription on hold for up to thirty (30) days once during a twelve (12) month period of your subscription, temporarily halting the Service without billing. You can reach out to info@OptiRTP.com with a request to pause your ...
How do I on-gift my OptiRTP kit?
If you would like to offer your OptiRTP kit to someone else in need...... What about subscription?
Who Can Use OptiLight?
Anyone above the age of 18 can subscribe to OptiRTP - which provides access to both OptiLight and OptiSound Therapies. OptiSound and OptiLight therapies are safe, non-invasive, drug-free and pain-free; designed to be delivered in the comfort of your ...
What is the Subscription Term?
The subscription term (or Membership Start Date) will begin when Your application is accepted; your monthly subscription billing will begin 15 days afterwards and then monthly thereafter. Subject to the cancellation rights set out in the Subscription ...
How will I know when I need to replace the Laser earbuds?
The earbuds are good for use with OptiSound Therapy for up to 60 hours. Please keep track of the hours and replace once you reach 60 hours of use. The upcoming updated OptiSound App release (date to be announced) will keep track of the hours for each ...